Training and Processes
We are experienced in training teams for new or expanding operations - from head chefs to kitchen porters and from restaurant managers to first time waiting staff.
Your staff are your business and they need to be as clear as you are on what your business stands for - and they need to be able to convey that message to your customers; through their cooking and hospitality.
Whether expanding or just starting out, it’s important to put robust processes in place.
Training manuals and SOPs should be finished before you open, and now is the time to ensure that you - the owner - aren't at the end of every decision making process. Otherwise you’ll spend all of your time dealing with the minutiae of running the restaurant, instead of focussing on leading the business.